Support Doctor makes device management easy and secure, and our experts prioritize usability without compromising the security of your devices or your data. Your Support Doctor Virtual CIO manages the entire device lifecycle for your organization, from purchasing to replacing outdated systems.

Hardware

Device management begins with identifying hardware needs and purchasing devices. Your Support Doctor Virtual CIO works with you to find the right solutions for your needs and budget. We assess your business’s risk profile, balance it with your operational needs and identify desktop and mobile devices that are the best fit for your users. Through our partnership with Lenovo, Support Doctor sources high quality, budget-friendly hardware.

Wellness Report

Every Support Doctor solution includes our proprietary Wellness Report. Every month, you receive a report that details the current health and security posture of your devices. The report includes information on essential software, antivirus, device health and network security. Our experts use the report to identify potential cybersecurity risks and eliminate them before the potential risk becomes an actual threat.

It’s Automatic

Keeping devices running the latest software is one of the four essential ways to stay secure online. Support Doctor’s certified experts maintain your business’s update schedule and ensure that device updates are installed promptly and without disturbing your business’s operations. Our experts use your monthly Wellness Report to identify the most critical updates and when to install them in the background.

Inventory Management

Your wellness report does more than tell Support Doctor’s experts when to download and install the latest updates. It also helps our experts about when devices need to be repaired or replaced and help them work with your planning and operations team to minimize disruptions and maximize budgets. We can see when devices are no longer meeting your business’s needs and identify how to repair or replace these devices under their manufacturer warranty. When it is time to upgrade devices, Support Doctor’s experts schedule the upgrade, securely transfer critical data and provision the new device for the appropriate user.

Support Doctor’s Virtual CIOs are experts in managing your business’s devices and finding cost-effective solutions that meet your needs. Schedule a free VCIO consultation today and find out how Support Doctor can decrease your costs and increase your productivity.